The Zanders give multiple examples to illustrate practice #9, which they call enrolling. They advise not to take “no” personally and view it fatalistically. Instead they encourage the reader to interpret “no” a different way. This other way is the same way that my manager trained her salesmen to think about “no” when I worked [...]
Filed under: Books, Week 4 | Tagged: enroll, sales, shoes, Zander | 1 Comment »
